| Name | Dipu K V |
| Designation | President Bajaj Allianz General Insurance Company, India |
| Social Media |
| 09:00 |
Session: Transforming Customer Experience: The Impact of Conversational AI• Understanding the role of conversational AI in enhancing customer interactions across various channels • Leveraging AI-driven insights to personalize customer service and improve engagement • Exploring the integration of chatbots and virtual assistants in streamlining customer support • Evaluating the challenges and opportunities of implementing conversational AI in business strategies |